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Store Information

www.minordetailsbeads.com

Minor Details is a distributor of Swarovski crystals, Czech beads, hair clips, jewelry, findings, clasps, silver, headbands, tools and much more. We sell to resellers and end-users alike for any arts & crafts needs or simply for personal enjoyment. Our pricing is quite competitive as we buy in bulk and pass the savings on to you.

With personal attention from our professional and reliable team, consumers will be sure their experience warrants a return. We strive to bring you a variety of products at reasonable prices. We are continually adding to our product selection. If you have a suggestion, please email us as many of the products are added from buyer suggestions. We know that when you shop online that you want to be able to purchase multiple items from one source and minimize the shipping charges. We believe we accomplish this through a larger selection and by maintaining shipping and handling charges at reasonable rates. Our merchandise is shipped worldwide, with combined shipping available, and shipped within 24 hours of cleared payment. We use quality shipping supplies to ensure that your items arrive safely to their destination. Most of our items are labeled so you do not have to figure out how what you received matches to what you rdered.

We appreciate you stopping by, please bookmark our site and come back soon. Thank you for visiting Minor Details!

Commitment To High Standards

We are committed to a high level of customer service and quality transactions with professional and reliable service to each of our customers. We are active members of several business community organizations that strive for excellence. PESA, is devoted to promoting the highest levels of professionalism, fairness, honesty, and integrity with respect to online trade, while fostering an atmosphere of participation, creativity, responsibility, and philanthropy among its members. In addition to PESA, we are part of the eBay Power Seller group and we follow all guidelines provided for this group as well.

* Maintain a 98% positive total feedback rating
* Maintain an account in good financial standing

Business Hours

Hours of Operation: Monday Friday 8:00AM 6PM Central Time

Checkout

Please use the eCrater checkout.

Shipping and Order Information

Combined Shipping We do offer combined shipping. You will have up to 7 days to shop and still combine shipping.

We generally will ship your item within 24 hours of receiving a cleared payment. eCheck payments generally take 4 business days to clear in the US . Generally, we ship Monday through Friday (some Saturdays as well) excluding US holidays. There are other days that we may not be able to ship for some reason. You will receive an email once the item(s) have been shipped that will include an electronic tracking number if shipped to a US address. This tracking number is mostly used to show that the package was delivered to the Post Office and that the package arrived as opposed to being able to track it along the way. All orders are processed in Illinois and shipped from Lincolnshire, Illinois

Insurance

Insurance is offered on US orders. The rates are as follows:


$1.65 ................ $0.01 to $50
$2.05 ................ $50.01 to $100
$2.45 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.50 ................ $300.01 to $400
$6.40 ................ $400.01 to $500


USA SHIPMENTS

First Class Mail This service is offered on orders up to 12 ounces. All crystal, silver, and gold-filled items may be combined for one low shipping price of $2.50. Delivery times should range from 2 to 3 business days. We include electronic delivery confirmation on each order at no extra charge. This service indicates the date and time of delivery but does not show continuous progress as with UPS.

Priority Mail Prices start at $4.60 for orders 12 ounces and up. Electronic delivery confirmation is included with Priority Mail. This service indicated the date and time of delivery but does not show continuous progress. Delivery times range from 1 to 2 business days.

Express Mail If you need something express mail, please contact us to see if it is possible. We offer this on a very limited basis.

UPS Ground In many cases, we will offer you this option. UPS orders include $100 of insurance and offer better tracking than the 1st class service from the US Post Office and Priority Mail. We can only ship to a physical address as UPS cannot ship to a PO Box.

INTERNATIONAL SHIPMENTS

Customs - All International orders will include the green customs form up to 4 pounds. Each will be marked as other unless other information is provided. Any taxes and / or duties are the responsibility of the buyer / recipient of the parcel.

First Class International This is our preferred method of shipment and is the lowest price offered. Shipping times vary depending on the country. Estimated delivery times range from 6-10 business days per the US Post Office

Priority International Should you need expedited service swe can offer this method. Prices start at $9.00 USD for Canada and $11.00 USD for all other countries.

CANADA SHIPMENTS

We ship all Canadian orders Global Priority

OTHER COUNTRIES

We ship all other International orders via First Class International unless some other method is requested.

Payment Information

Payment Methods: Paypal and Google Checkout. We do not accept personal checks.

Paypal - If you want to send a payment directly through paypal, click on the send money tab once you have logged into your account. For the email address, enter:

dean.minordetails@gmail.com

If you have an order number, please enter this so we may match your order once the payment is received. If you do not receive a "We shipped your order notification" within 24 hours of a cleared payment (Excluding Saturdays and Sundays) please contact us to make sure we received your payment. Orders paid through our checkout system will get processed first.

Customer Service and Other Policies

eMail We will make every effort to provide timely responses to your email. While we have day hours posted, we do not have someone watching emails come in all day long. If you feel that we have been too slow to respond, please try to email us again or try an alternate method as some emails do end up in spam folders.

Live Help - You can reach us on Yahoo using: minordtails for the user ID or minordtails@yahoo.com . On Windows or MSN Messenger use minordtails@yahoo.com .

Lost Package - Seller is not responsible for a lost package. If you have a concern, we recommend you get the insurance.

Return Policy - Minor Details would like you to be satisfied with your purchase. However, we will accept returns, provided they are authorized within 14 days from when the item was shipped. The item (s) must be in the same condition as they were sent to you. We will not be responsible for the cost of return shipping. We will reimburse for the amount of the item(s) and not the shipping and / or insurance that was paid.

Email us and let us know what your intentions are and the reason for the return. We will provide a return authorization to you. If you put this on the package or a piece of paper inside the envelope this will help us process the return faster.

Sales Tax

Illinois residents add 7.5% sales tax.

That should cover all of the questions you may have. If you have another question, please contact us at email.
THANKS FOR VISTING OUR WEBSITE!
Last Updated: 26 May 2015 12:59:11 PDT home  |  about  |  terms  |  contact
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